Frequently Asked Questions
Our ingredients are as follows:
- Our eau de parfum contains organic non-GMO sugarcane alcohol and parfum (fragrance), and water (an occurrence of 5% already in the alcohol resulting naturally from the distillation.)
- Our natural perfumes contain a fragrance blend with essential oils, extracts, and absolutes.
- Our conventional perfumes contain a fragrance blend with natural and synthetic materials.
- Our huile de parfum contains certified organic jojoba oil and parfum.
Our carriers do not contain any palm or coconut oils (or their derivatives).
We recommend that you apply a small amount to your skin and allow a few hours to fully experience the scent as it reacts with your body chemistry. If you have questions or concerns about a particular fragrance note, please contact us.
Our natural perfumes should be enjoyed within 2–3 years after purchase. After time, any citrus notes will naturally dissipate, thereby changing the overall profile of the fragrance. Always store your perfume in a cool place away from heat or excessive light.
We may limit a product due to scarcity of their natural ingredients. Other products may be discontinued to make room for new creations. If you have specific questions about a product you can’t locate online, please contact us.
Our natural perfumes are made using essential oils, CO2 extracts and absolutes, yet each of these extractions methods require different means to achieve their ends. Essential oils such as bergamot, lavender, and patchouli are manufactured using either cold-press extraction or steam distillation. CO2 extracts such as ambrette seed, cardamom, and champaca are produced using supercritical carbon dioxide as an inert solvent that returns to its gaseous state after extraction. Absolutes such as tuberose, jasmine, and tobacco are manufactured first using a solvent such as hexane to extract the aroma, and then adding ethyl alcohol to remove waxes and/or other deposits. Companies can further isolate aromatic compounds from natural materials to produce what are known as isolates. (We do not use any isolates or fractionals in our natural perfumes.)
Common Sense Warnings
A patch test should be performed before use for those with sensitive skin. Discontinue use if signs of irritation or rash occur. For external use only. Avoid contact with eyes. In case of eye contact rinse thoroughly with water. Keep out of reach of children and pets. Our alcohol-based fragrances are flammable until dry, but it is always a good idea to keep fragrances away from heat and open flame.
Due to the cost of the materials used in our fragrances, we offer sampler packs for you to purchase before choosing to commit to a full size bottle. Our sample spray vials provide 3–5 applications so you can discover your signature scent.
Charitable Donation Requests
Thank you for your interest in a charitable donation for your auction or fundraising event. Due to the large number of requests we receive each year, we are unable to donate to every organization. We are proud to support Seattle Animal Shelter and donate a portion of our sales on an annual basis.
We accept the following payment systems:
- American Express
- Diners Club
We are required by law to charge sales tax on orders being shipped to Washington State at the local tax rate.
We try our best to deliver your order in a timely fashion. We prepare all shipments Monday through Friday during regular business hours Pacific Time. Please allow up to 24 hours for your order to be prepared for shipment.
Huile de parfum orders are delivered via USPS first-class shipping.
Alcohol-based fragrances are classified as hazardous material (flammable liquids) and are delivered via USPS Retail Ground shipping. If your order includes both eau de parfum and huile de parfum, it is delivered via Retail Ground shipping.
We are certified to ship dangerous goods by air and comply with all requirements by International Air Transport Administration (IATA). Alcohol-based fragrances are classified as hazardous material (flammable liquids) and require additional packing materials for safe transport. International orders are processed Monday through Friday during regular business hours. International shipping costs for Dangerous Goods start at $125. We will follow up with you via email to confirm total costs before processing your order.
Please allow 6–14 days for international delivery due to customs, postal delivery where you live, etc.
Please review the EU policies for buying goods online from a non-European Union country. You are responsible for tax and customs for goods sent from abroad.
Please review the UK Government policies for imports and exports. You are responsible for tax and customs for goods sent from abroad.
Due to the personal use of perfume, all sales are final. If you are new to our perfumes, we strongly recommend you order samples before committing to a full-size bottle.